Cookie Policy

This Cookie Policy explains how Zoovra Pets uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences and, in some cases, provide analytics or marketing information.

2. How We Use Cookies

We use cookies and similar technologies to:

make our website work properly;
remember your preferences and settings;
support essential website functions such as navigation and checkout;
understand how visitors use our website;
improve performance, functionality and user experience;
measure the effectiveness of marketing, where applicable.

3. Types of Cookies We Use

Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functions such as page navigation, secure checkout and access to certain features. These cookies do not require consent where they are strictly necessary for the service requested.

Analytics Cookies
These cookies help us understand how visitors interact with our website, such as which pages are visited most often and how users move through the site. We use this information to improve website performance and customer experience.

Functionality Cookies
These cookies allow the website to remember choices you make, such as preferences or region settings, to provide a more personalised experience.

Marketing Cookies
These cookies may be used to deliver relevant advertising, limit how often you see an advert, and help measure the effectiveness of promotional campaigns.

4. Consent

When you first visit our website, you may be presented with a cookie banner that allows you to accept, reject or manage non-essential cookies.

We do not use non-essential cookies unless you have given consent, where consent is required by law. Continuing to use the website on its own does not count as valid consent. The ICO says users should be able to enable or disable non-essential cookies through a clear positive action, and simply continuing to browse is not enough.

You can update your cookie preferences at any time through our cookie settings tool, where available.

5. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website or support our website functionality, such as:

payment providers;
website analytics services;
advertising or remarketing partners;
embedded content or social media tools.

These third parties may process your information in accordance with their own privacy and cookie policies.

6. Managing Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to block or remove cookies, but doing so may affect the functionality of some parts of our website.

You can also adjust your preferences through our cookie banner or settings tool, where available.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology or our business practices. Any changes will be posted on this page with an updated revision date.